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Dan Diepenhorst, President and Bob Gardner, CEO
Gardner Financial Services, Ltd. dba Legacy Mutual Mortgage is a full service mortgage banking company in Texas with two offices in San Antonio employing approximately 100 people, an office in New Braunfels which currently employs 6 and our most recent location in Boerne with 5 mortgage professionals.
The company is an approved HUD Lender and a member of the Texas Mortgage Bankers Association. We've been in business since April 2005 as a full service mortgage banking company originating, underwriting and closing conventional, FHA, VA, Texas Vet and USDA mortgage loans. We also originate single family construction loans and 2nd lien loans.
According to the 2011 year to date recorded warranty deeds, Gardner Financial Services is the largest lender in Bexar and Guadalupe County. In 2010, Gardner Financial was the 2nd largest lender in Bexar County. For the 2011 Housing Forecast please see below.
We provide specific sales training for our loan officers which helps them develop their sales skills and increase their opportunities. We have a strong sales team concept made up of both sales and support staff. This team concept has helped some loan officers increase their sales by 30% to 40%.
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2011 Housing Trends in San Antonio:
Click on the following links to see the sales trends and more for San Antonio 2011 SABOR Housing Forecast and San Antonio Express News
How we rank:
See Gardner Financial Services, Ltd.'s ranking in San Antonio Residential Survey 2011 Metro Study
Our mission is to create the very best lending experience for our clients...
December Results: As of January 11th, 155 surveys were returned out of 210 sent. Closing dates were met 98.7% of the time! 98% of our clients would use us again and 98.7% would refer others to us. 98.1% are satisfied with the performance of their Loan Officer and the Production Associate. 98% were given a clear understanding of all steps in the loan process. 97.4% of our clients said they were kept updated weekly. Phone calls and/or emails were returned within 24 hours 98.7% of the time according to our clients.
Learn more about our Client Experiences
See our Team in action:
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Our Core Values
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We will conduct ourselves with honesty and integrity at all times.
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We will create a healthy work environment in which our associates can grow and develope to reach their full potential.
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Purpose
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To improve the lives of our clients and partners.
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To provide money to the communites where we serve and live.
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Mission
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Create the very best lending experience for our clients.
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Value Proposition
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We have in house underwriting, closing and funding.
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We have multiple investors and products.
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We will proactively communicate with our clients.
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Brand Promise
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We will have docs at title company 24 hours before closing.
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We guarantee our lender fees and interest rate.
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Hedgehog
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We are best at helping others be successful.
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We are best at fixing problems.
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We are best at transforming clients into relationships.
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Strategic Anchors
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Elite Sales Team
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CORE training
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Reputation
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COMPLAINTS REGARDING A LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD BE SENT TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEB SITE AT WWW.SML.TEXAS.GOV.